Technical Support Engineer
Salary/Rate:€45,000 - €50,000 DOE
Job type:Perm
Town/City:Remote
Country:Germany
Business Sectors:Operations
Job ref:25597
Post Date:05. 12. 2024
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About the Role
Are you a skilled Technical Support Engineer with a passion for solving complex technical challenges and delivering exceptional customer service?
Do you thrive in dynamic environments, enjoy working with cutting-edge technology, and want to make an impact in healthcare innovation?
Join our client’s innovative team and help revolutionize radiology diagnostics with AI-powered solutions!
Key Responsibilities:
- Integrate Docker-based AI software solutions for customers.
- Diagnose and resolve technical issues, providing effective communication to both external clients and internal teams.
- Collaborate with the development team and radiologists to enhance product functionality and infrastructure.
- Optimize internal processes for greater efficiency and faster issue resolution.
Requirements:
- Fluency in German and English.
- Strong knowledge of Linux and command-line interfaces.
- Strong experience in technical support, system administration, or related roles.
- Excellent problem-solving skills and a proactive, customer-focused mindset.
- Experience with radiological IT systems (PACS, RIS, DICOM) would be a big plus.
- Advanced Linux sysadmin knowledge.
- Familiarity with CRM, service desk, and ticketing systems.
If you’re ready to tackle impactful challenges in a fast-paced, collaborative environment, apply now and/or contact Hollie Dear at Adaptive Life Science for more information!