Technical Support Engineer

Salary/Rate:€45,000 - €50,000 DOE
Job type:Perm
Town/City:Remote
Country:Germany
Business Sectors:Operations
Job ref:25597
Post Date:05. 12. 2024
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About the Role

Are you a skilled Technical Support Engineer with a passion for solving complex technical challenges and delivering exceptional customer service?

 

Do you thrive in dynamic environments, enjoy working with cutting-edge technology, and want to make an impact in healthcare innovation?

 

Join our client’s innovative team and help revolutionize radiology diagnostics with AI-powered solutions!

 

Key Responsibilities:

  • Integrate Docker-based AI software solutions for customers.
  • Diagnose and resolve technical issues, providing effective communication to both external clients and internal teams.
  • Collaborate with the development team and radiologists to enhance product functionality and infrastructure.
  • Optimize internal processes for greater efficiency and faster issue resolution.

 

Requirements:

  • Fluency in German and English.
  • Strong knowledge of Linux and command-line interfaces.
  • Strong experience in technical support, system administration, or related roles.
  • Excellent problem-solving skills and a proactive, customer-focused mindset.
  • Experience with radiological IT systems (PACS, RIS, DICOM) would be a big plus.
  • Advanced Linux sysadmin knowledge.
  • Familiarity with CRM, service desk, and ticketing systems.

 

If you’re ready to tackle impactful challenges in a fast-paced, collaborative environment, apply now and/or contact Hollie Dear at Adaptive Life Science for more information!